Terms & Conditions

Terms & Conditions

There are a several numbers of terms and conditions available for excitesmate.com services and products agreement listed on the website. It is very important for the users to read such things cautiously. Getting access to the significant data made available on our excitesmate.com site implies that you’ll effectively become capable to acknowledge, comprehend, consent to these and moreover, you are bound to abide by the various terms and conditions of the online agreement. In the event that you disagree with the terms and conditions, you can simply exit the website and do not use it.

All references and links on the site excitesmate.com provided in this agreement for users will incorporate excitesmate.com website as it were. People who are over 18 years of age are only allowed to access the website and check out the various products offered by excitesmate.com

excitesmate.com- Product Return Policies

• You can just claim a return, exchange for the bought excitesmate in case these remain in defective or damaged condition within 3 days of the shipment’s order data. This would be totally free of any charge.
• We do not to accept the exchange of products that are not to your liking. Since most of our products are personal in nature, we recommend our users to ask us questions or queries at excitesmate,before any confirmation of the order.
• Customers won’t be incurred any charge on adult products online that reach their doorstep in defective or damaged condition. These can easily be exchanged.
• There would be no refund for shipping charges of items that are returned or exchanged.
• Replacement items can take around 2 weeks to get received at the latest.
• Requests for cancellation must be considered when these are made at around 24 hours after the order is placed. However, request for cancellation won’t be entertained after the shipment process has already begun.
• excitesmate.com typically doesn’t make use of cookies (user’s information) but sometimes it might be used for collection of technical and demographic information.

Cancellation Policy

Request concerning order cancellation must be submitted using excitesmate.com  You should reach us immediately within 5-6 Hours after placing the order. excitesmate strictly follow the policy to respond to all your queries and feedback related to our products and services as early as possible.

In case, if the shipment process has already begun, no order cancellation will be accepted. For orders placed on special occasions such as Diwali, New Year, Valentine’s Day etc, cancellations will not possible as they are time limited occasional offers. There may be temporary delay in getting back to you sometimes because of the fluctuating volume of orders but excitesmate will definitely answer all your concerns as soon as possible.